
Affiliate Program Operating Agreement
This Agreement, made and entered by and between TALK121.com, d/b/a
ChatDollars both of which are referred to herein individually or
together as "ChatDollars" or "TALK121" and you, the affiliate ("you"
or "affiliate"), contains the complete terms and conditions that
apply to your participation in the ChatDollars Affiliate Program
(the "Affiliate Program" or "Program").
1. Terms of the Agreement
The term of this Agreement will begin upon our acceptance of your
affiliate application and will end when terminated by either party.
Either you or we may terminate this Agreement at any time, with or
without cause, by giving the other party written notice of
termination. You are only eligible to earn commission on sales
occurring during the term.
You must use a valid email address through which you can be reached
to participate in the ChatDollars Affiliate Program. If you do not,
your account will be deactivated.
2. Compensation Defined
Affiliates may choose either the CPA payout program or the
Commission of sales based program. The affiliate can select one or
both of these two options. The percentage that any affiliate is paid
out at is called the "affiliate level."
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Commission based. For a sale
which ChatDollars makes as a result of a direct referral by an
affiliate, that affiliate will receive a commission of 25% of
the selling price of the product sold and 15% on all reorders of
that customer so long as the reorder occurs while the affiliate
is a current ChatDollars affiliate member.
A commission fee will only be paid to an affiliate after the
customer has made payment in full to ChatDollars for the sale.
Any sale returns or credits will function in the same manner,
but as a deduction to the commission due to the affiliate. Top
producers bringing in 50 or more sales a month will receive 35%
on all new orders and 25% on all reorders for the life of the
customer so long as the reorder occurs while the affiliate is a
current ChatDollars affiliate member.
Second tier. Affiliates will receive 10% of all sales of
webmasters that you refer to the program. This will be paid out
on all first time orders and also on all reorders for the life
of the customer so long as the reorder occurs while the
referring webmaster and the affiliate are current ChatDollars
affiliate member.
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CPA (cost per action) The
affiliate will receive .25 cents for every male that calls one
of our chat systems using a given "509" affiliate phone number.
See section (27) for qualification
3. Termination
Upon termination of this Agreement for any reason, you will
immediately cease use of, and remove from your website(s), all links
to our website(s), and all TALK121 and/or ChatDollars trademarks,
trade dress, and logos, and all other materials provided by or on
behalf of TALK121 and/or ChatDollars to you pursuant hereto or in
connection with the Program.
4. Modifications to the Agreement
We may modify any of the terms and conditions contained in this
Agreement, at any time and in our sole discretion, by posting a
change notice or a new agreement on this site. Modifications may
include, for example, changes in the scope of available commission
structure, fee schedules, payment procedures and Program rules. If
any modification is unacceptable to you, your only recourse is to
terminate this agreement. Your continued participation in the
program following our posting of a change notice or new agreement on
our site will constitute binding acceptance of the change.
5. Eligibility in the Program
Employees of TALK121.com, ChatDollars, its subsidiaries, parent
companies or sister companies and the immediate family members of
such employees are not eligible to participate in the
CHATDOLLARS.com Affiliate Program.
6. Enrollment in the Program
To begin the enrollment process, you will submit a complete
application from our website. We will evaluate your application in
good faith and will notify you of your acceptance or rejection. We
may reject your application if we determine (at our sole discretion)
that your site is unsuitable for the Program. If we reject your
application, you are welcome to reapply to the program at any time.
You should also note that if we accept your application and your
site is thereafter determined (at our sole discretion) to be
unsuitable for the program, we may terminate this agreement at any
time.
Your site must at a minimum:
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Generate sufficient
traffic to our websites;
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Attract a customer
base who may be interested in computer products;
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Not promote
inappropriate or illegal pornographic or sexual materials.
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Not promote
violence such as: fire arms, terrorists organizations and/or related
sites;
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Not promote
discrimination based on race, sex, religion, nationality,
disability, sexual orientation, or age;
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Not promote illegal
activities such as: drugs, contraband, and/or related sites;
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Not promote
political organizations, gambling/casino, and/or related sites;
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Not violate the
intellectual property rights of ChatDollars or TALK121.
These are merely
guidelines, and TALK121 and/or ChatDollars reserves the right, at
its sole discretion, to reject any applications and to terminate any
affiliate agreement at any time.
7. Privacy Policy
Except as otherwise provided in this Agreement or with the consent
of the other party hereto, each of the parties hereto agrees that
all information, including, without limitation, the terms of this
Agreement, business and financial information, customer and vendor
lists, and pricing and sales information, concerning TALK121 and/or
ChatDollars or you, respectively, or any of our affiliates provided
by or on behalf of any of them shall remain strictly confidential
and secret and shall not be utilized, directly or indirectly, by
such party for its own business purposes or for any other purpose
except and solely to the extent that any such information is
generally known or available to the public through a source or
sources other than such party hereto or its affiliates.
Upon termination of this Agreement for any reason, you will
immediately cease use of, and remove from your site, all links to
our site, and all TALK121.com or ChatDollars trademarks, trade
dress, and logos, and all other materials provided by or on behalf
of us to you pursuant hereto or in connection with the Program.
8. Fraud/Misrepresentation/False Information
If you commit fraud or misrepresent or falsify any information in
connection with the registration of members in CHATDOLLARS.com
through the links on your site, this Agreement will be terminated
immediately. In addition, you will be liable to CHATDOLLARS.com for
any and all damages that CHATDOLLARS.com suffers as a result of such
actions. You will also be responsible for returning to
CHATDOLLARS.com all commissions received for members obtained
through false information, misrepresentations or fraud, and we will
not hesitate to pursue all legal remedies against you to the fullest
extent possible under the law.
9. Limitation of Liability
We will not be liable for indirect, special or consequential
damages, or any loss of revenue, profits or data, arising in
connection with this Agreement or the Program, even if we have been
advised of the possibility of such damages. Further, our aggregate
liability arising with respect to this Agreement and the Program
will not exceed one month's commission paid or payable to you under
this Agreement.
10. Relationship of Parties
You are an independent contractor, and nothing in this Agreement
will create any partnership, joint venture, agency, franchise, sales
representative, or employment relationship between the parties. You
will have no authority to make or accept any offers or
representations on our behalf. You will not make any statement,
whether on your website(s) or otherwise, that reasonably would
contradict anything in this Section. CHATDOLLARS.com may cite your
name or URL in connection with your participation in the program in
materials including but not limited to postings on our site,
newsletters, advertisements, and other communications.
11. Payment to Affiliates
- Commissions will be paid by means of a check. No other
payment options are available at this time.
- Commissions will be paid in U.S. dollars only.
- Commission checks will be made payable to the order of the
person and/or company name designated on the affiliates
application at the time of sign-up. Absolutely no exceptions
will be made to this rule.
- Commissions are accrued on a 30/31 day calendar month.
Failure to provide ChatDollars with a correct address, or if
checks mailed to You are returned to Talk121.com or ChatDollars,
will result in forfeiture of any amounts otherwise due to You
hereunder. Updated contact information should be provided to
affiliates@Talk121.com. Any attempt by an affiliate to
manipulate, falsify or inflate Referrals, to defraud Talk121.com
or to violate the terms of this Agreement constitutes immediate
grounds for Talk121.com or ChatDollars, to terminate this
Agreement and will result in forfeiture of any amounts otherwise
due to You hereunder.
- Commissions are calculated based on the achieved 'Affiliate
Level' and the 'Total Net Sales Generated' (less any applicable
taxes, service charges, credit card processing fees, returns,
cancellations, charge backs and bad debt) amount for that month.
All sales are verified. CPA payouts are calculated based on the
number of new male callers to the system via the assigned "509"
affiliate phone number associated with the affiliate.
- Commissions are paid on a monthly basis when the affiliate's
account has reached a minimum threshold of $25.00. Accounts with
a balance of less than $25.00 will roll over to the next month.
- Commission payments to the affiliate will be mailed no later
than the 11th business day of the month. Should the 11th
business day fall on a weekend or holiday, checks will be mailed
no later than the next business day.
- No commission will be paid if for any reason an affiliate's
referred visitor returns or cancels an order. If the affiliate
has already received commission for a returned or canceled
order, the earned commission will be reversed from the
affiliate's account. If an exchange is made from an order and
results in a lesser sale amount, the earned commission will be
reversed from the affiliate's account. The new commission amount
will then be reflected. If an exchange is made from an order and
results in a greater sale amount, the additional earned
commission will be added to the affiliates account.
12. Tracking of Sales
CHATDOLLARS.com will be solely responsible for tracking sales made
to customers who follow an affiliate's links or inputs or mentions
the affiliate's code. An affiliate will be solely responsible for
ensuring that its links are formatted properly and maintained in a
manner, which allows CHATDOLLARS.com to track such sales. No
commission shall be paid if the application cannot be tracked by
CHATDOLLARS.com or if the customer accesses the TALK121.com site
other than through the affiliate's links and does not input or
mention the affiliate's code.
13. Order Processing
ChatDollars will process orders placed by customers who follow links
from your site to the ChatDollars site. ChatDollars shall be
responsible for product payments, returns and related customer
service issues. ChatDollars reserves the right, in its sole
discretion, to reject any order(s).
14. Responsibilities of Your Website
You will be solely responsible for the development, operation, and
maintenance of your website and for all materials that appear on
your website.
You are solely responsible for:
- The technical operation of your website and all related
equipment;
- The accuracy and appropriateness of materials posted on your
website (including, among other things, all ChatDollars
product-related materials);
- Ensuring that materials posted on your website do not
violate or infringe upon the rights of any third party
(including, copyrights, trademarks, privacy, or other personal
or proprietary rights);
- Ensuring that materials posted on your website are not
libelous or otherwise illegal.
15. Indemnification
We disclaim all liability and responsibility for the matters listed
in 14. Further, You agree to indemnify and hold TALK121 and/or
ChatDollars harmless from all claims, damages, and expenses
(including, without limitation, actual attorneys fees and legal
costs) relating to the development, operation, maintenance, and
contents of your website or any other conduct you may engage in
arising out of or relating to your role as an affiliate (whether
approved or rejected) of TALK121 or ChatDollars.
16. Limited License
We grant you a nonexclusive, nontransferable, revocable right to
access our website through the links solely in accordance with the
terms of this Agreement, for the sole purpose of linking your
website to our website, solely for the purpose of identifying your
website as a participant in the Program and assisting in increasing
traffic to ChatDollars. You may not alter, modify, or change the
links in any way. You are only entitled to use the links to the
extent that you are a member in good standing of the ChatDollars
Affiliate Program. We may revoke your license anytime by giving you
written notice.
17. Publicity
You shall not create, publish, distribute, or permit any written
material that makes reference to TALK121 or ChatDollars without
first submitting such material to ChatDollars or TALK121 and
receiving our consent.
Also, as an affiliate of ChatDollars.com, the affiliate program
manager for the website, Talk121.com, you may not advertise Talk121
services and solicit members on any Internet forums, boards, email
service or communities that are the trademarked and owned property
of any other company designed for use only by their registered
members. "Roping" of customers from any other company's member base
by placing personalized ads on their online product (or any other
way) is not an acceptable method of promoting Talk121 services and
is grounds for immediate termination as an affiliate. If you engage
in such conduct which exposes TALK121 or ChatDollars to any claim,
damages, expense or lawsuit by a third party, you agree to indemnify
and hold TALK121 and/or ChatDollars harmless for any and all such
claims, damages, expenses (including actual attorneys' fees and
legal costs) or lawsuits.
18. Anti-Spam Policy
Affiliates will be removed from the ChatDollars Affiliate Program
and forfeit any pending commission if it is determined they have
sent or are sending any "spam" emails (as determined by ChatDollars
and/or TALK121). Spamming is not allowed and will not be tolerated.
19. Anti-Predatory Policy
No affiliate will replace, intercept, interfere, hinder, disrupt or
otherwise alter in any manner the Web users E access, view or usage
of, or other aspect of the Web users E experience at, any affiliates
webpage (as defined below) in a manner that causes or otherwise
results in a different experience from that was otherwise intended
by such affiliate;
*No Affiliate will block, alter, direct or redirect, or substitute,
insert or append itself to, or otherwise intercept or interfere in
any manner with, any click-through or other traffic-based
transaction that originated from an affiliate webpage (including
without limitation any return visit to ChatDollars to which such
click-through or other traffic reached or intended to reach) with
the result of reducing compensation or other payment earned by or
owing to an affiliate or increasing any payment obligation of
ChatDollars with respect to any individual transaction.
20. Affiliate Keyword Bidding Policy
Affiliates may not bid on any of our Trademarked names EVER
including but not limited to ChatDollars and Talk121. This policy
also extends to misspellings or variations of our names. For
example, affiliates can not bid on the following: TALKone2one, TALK
121, or any other variations thereof.
Affiliates may not out-bid or overbid ANY of our keywords found in
Overture.
Affiliates may bid on ANY keywords or out-bid our keywords in any
other PayPerClick search engines EXCLUDING Overture.
21. No Auto Cookie Setting Allowed
You agree not to auto-set a cookie on the user's browser in any way.
Auto-setting cookies or causing forced clicks by way of pop-ups or
pop-unders that open the merchant's site without a click, framing
techniques, redirects, or any other means is not allowed. We reserve
the right to terminate the affiliate agreement with any party that
is using any type of auto-cooking setting. If you are unclear as to
what constitutes auto cookie setting, please contact affiliates@chatdollars.com
for clarification.
22. Disclaimer
We make no express or implied warranties or representations with
respect to the ChatDollars Web site or the ChatDollars Affiliate
Program (including, without limitation, warranties of fitness,
merchantability, no trade mark or patent infringement, or any
implied warranties arising out of course of performance, dealing, or
trade usage). In addition, we make no representation that the
operation of our website will be uninterrupted or error-free, and we
will not be liable for the consequences of any interruptions or
errors.
23. Venue/Dispute Resolution
The laws of the United States and the State of Washington will
govern this Agreement, without reference to rules governing choice
of laws. Any dispute arising out of or relating to the operation or
enforcement of this Agreement or any parties' performance or
nonperformance of any obligation hereunder, shall be submitted to
binding arbitration in Seattle, King County, Washington State by a
single arbitrator. Such arbitration shall be conducted in accordance
with Revised Code of Washington 7.04, et seq . In the event the
parties cannot agree on the identity of an arbitrator, any party
hereto may petition the King County Superior Court for the
appointment of an arbitrator. The parties shall jointly share the
cost of the arbitrator's fees. The substantially prevailing party at
any arbitration, as determined by the arbitrator, shall be entitled
to an award of his/her/its attorneys' fees and costs. The
arbitrator's decision shall be final, and not subject to any appeal.
You hereby consent to Seattle, King County, Washington as an
appropriate, reasonable and convenient venue for the resolution of
any disputes hereunder.
24. Miscellaneous
You may not assign this Agreement, by operation of law or otherwise,
without our prior written consent. Subject to that restriction, this
Agreement will be binding on, inure to the benefit of and be
enforceable against the parties and their respective successors and
assigns. Our failure to enforce your strict performance of any
provision of this Agreement will not constitute a waiver of our
right to subsequently enforce such provision or any other provision
of this Agreement.
This Agreement sets forth the entire understanding of the parties
with respect to the subject matter hereof, and supersedes any prior
agreements and understandings, both written and oral, which may have
existed or exist between the parties with respect to the subject
matter hereof. You may not modify this Agreement.
25. Independent Investigation
You acknowledge that you have read this agreement and agree to all
its terms and conditions. You understand that we may at any time
(directly or indirectly) solicit customer referrals on terms that
may differ from those contained in this agreement or operate web
sites that are similar to or compete with your web site. You have
independently evaluated the desirability of participating in the
program and are not relying on any representation, guarantee or
statement other than as set forth in this agreement.
26. Proper Age
BY ACCEPTING THIS CONTRACT, YOU CONFIRM YOU ARE AN ADULT OF AT LEAST
18 YEARS OF AGE (19 OR 21 WHERE APPLICABLE) AND ARE COMPETENT TO
ENTER INTO THIS CONTRACTUAL RELATIONSHIP.
27. Lead to Sales Ratio Qualification
Effective September 1st 2004 the ChatDollars.com Affiliate program
has made a policy change. For the month of September (2004) and for
future commission periods any affiliate that does not reach a Lead
to Sale conversion ratio of at least 1% will not be paid for any of
the leads acquired by the affiliate or the affiliates 2nd Tier
affiliates. This policy will affect affiliates that have been ACTIVE
in the program for more than 90 days, which is a generous time
period for the majority of the leads to convert to sales. At the end
of the month we will calculate the number of sales divided by the
number of leads, if the affiliate’s ratio is below 1% they will not
be credited for any of the leads, but will promptly be paid
commissions for all sales that have generated from the affiliate.
An example: If affiliate John Smith has been in the program longer
than 90 days at the beginning of August and generates 1000 leads,
and 5 sales in the month of August then his Lead to Sales ratio is
.5%. he would not be paid for the 1000 Leads, only for the 5 Sales.
The next month if he generates 1000 Leads and 12 Sales his lead to
sales ratio is 1.2%, and would then be paid for 1000 leads and 12
sales.
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